Singapore, 18 July 2016
McLaren Technologies, Asia Pacific’s leading provider of cloud based technology solutions for the hospitality industry, today announced that it has successfully entered into a definitive agreement to transfer responsibility of all products previously represented in the Asia Pacific Region under the MTech division of Newmarket International and now under Amadeus.
Terms of the agreement, which will activate on the 15th of July, include transferring the legal ownership and responsibility for sales, implementation and support services related to HotSOS, REX, QIC, HotSOS Mobile and related modules officially back to Amadeus.
“We are very pleased with this transaction, and look forward to a seamless transition for our customers and partners” said Matthew White, Managing Director of McLaren Technologies. “McLaren will work closely with Amadeus’ hospitality team to ensure this happens over the coming weeks, and will continue to extend the very best support and care to hotel clients throughout the process.”
Until further notice, support contacts remain directly through McLaren Technologies (https://www.mclarenint.com/support/).
McLaren Technologies has represented MTech and Newmarket in the APAC region since August 2009 for key service optimization solutions Since that time, McLaren have proved pioneers in the hospitality tech space, establishing the business in the Asia Pacific region, securing group agreements and growing a large customer base with the world’s leading hotel and resort companies across the region. McLaren helped secured a leading position for the Amadeus Service Optimization solutions (HotSOS and REX) in key markets such Australia, Singapore, Hong Kong and Macau and a growing installed base right across the region.
Luis C. Segredo, EVP, Strategic Initiatives & Service Optimization for Amadeus’ hospitality division stated that “McLaren has been the ideal partner as we established and grew the hospitality business in the Asia Pacific region. They have represented our company and our products with professionalism, passion and skill. We look forward to a continued association with McLaren and will be working closely with them and drawing on their regional infrastructure and experience as we evolve our hospitality business and continue to grow in Asia Pacific region.”
“We have certainly enjoyed our many years representing and partnering with MTech, Newmarket and Amadeus and its top line hospitality products,” said Mr White. “While we’ve relished the opportunity to work with so many great operators across the region to create positive technology experiences with HotSOS and REX, we are now looking forward to forging ahead and pivoting to prioritise on new cloud based technology solutions for our existing and future clients.”
McLaren’s new global strategy includes fortifying and focussing on the other market leading solutions within the McLaren stable including McLaren’s own Fluide platform which incorporates customised web-based management and reporting to help collate and synthesise graphical and numerical data analysis across multiple visitor based locations.