IDEM Hospitality

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Reservation Revolution

The easiest way to manage group blocks for Hotels and Event Planners

Idem’s Group solution is indispensable for event planners and venues providing housing services for events & groups. Suitable for one-off events like corporate meetings, conferences, trade shows or for repeated events like training, recruitment drives or tournaments;
Idem’s Group solution enables time-saving housing management through a branded booking microsite which improves the guest experience and increases upsell revenue and customer loyalty.

Key Benefits

  • 5% – 15% REVENUE UPLIFT FOR GROUPS.
  • $5 – $10 SAVINGS PER RESERVATION.
  • INCREASES LOYALTY CLUB SIGNUPS.

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Key Features

CUSTOMIZED GUEST RESERVATIONS WEBSITES

Group reservations microsites where guests can visit to learn more about your hotel and make their reservation online, when and how they wish within the contracted block and the specific rates and inclusions.

DASHBOARD STYLE REPORTING FOR BOTH HOTELIERS & PLANNERS

  • ALWAYS BE ON TRACK – Realtime visibility into every reservation for both the hotel and the group organizer.
  • GAIN NEW INSIGHTS – Deep dive into every aspect of your group.
  • WORK ANYWHERE – Securely access information from anywhere, any time.

YOUR PERSONAL BUILT-IN ROBOT ASSISTANT TO COLLECT INFORMATION

  • COMMUNICATE SMARTER – Automated notifications and reminders to ensure your staff receives the right information at the right time, reducing time consuming manual follow-ups.
  • INCREASE EFFICIENCY – Reduce time and stress by automating the collection of guest information.
  • MAXIMISE PROFITABILITY – Regular reminders to prompt you & your planners when the release dates are due to maximise the profitability of your inventory.

Idem Events

Powerful event management software.

ENGAGE WITH YOUR GUESTS IN MEANINGFUL WAYS

As an Idem Labs customer, you will also receive:

  • Free local phone support
  • Online chat & great conversations