The successful implementation of the Phantas robot floor cleaner at Novotel Sydney West HQ marks a major step forward in both operational efficiency and guest experience. This cutting-edge robotic solution autonomously navigates hotel floors, delivering spotless results with minimal human input.

Equipped with advanced sensors and AI technology, the Phantas intelligently adapts to different surfaces and avoids obstacles to ensure a seamless, consistent clean. Affectionately named ‘Rosie’, the unit has been mapped for the function rooms, corridors, and other key areas—and the hotel is already seeing excellent results.

By integrating this smart technology, Novotel Sydney West HQ has streamlined its housekeeping operations, allowing staff to focus on more guest-facing services and enhancing overall productivity. Guests enjoy a consistently clean and polished environment, reinforcing the hotel’s commitment to innovation and high service standards.

This forward-thinking move reflects the broader trend of automation in hospitality and positions Novotel Sydney West HQ as a leader in embracing technology to elevate the guest experience.