McLaren International is the leader in delivering 100% customer satisfaction, application usage and system operability. You can take advantage of our defined escalation support system, (delivered directly or via an authorised channel partner) for each of our hotel technology products.
Supporting Customers across Australia, New Zealand and the South Pacific, McLaren Support features a highly skilled team of Engineers and Product Specialists. McLaren uses leading technologies to provide superior support for a range of support services including:
24/7 Application and Product Support 365 days of the year
Remote System Monitoring
Onsite Support (time and materials rates apply)
Live coverage for new installations
At all levels, McLaren International customers are provided with a Support Case ID used to track and monitor the Support Request, ensuring superior client support and service throughout the entire customer experience.
Customer Support Enquiry
Please provide the following information and the McLaren Support team will respond to your query during business hours. For prompt attention, please call +61 2 8915 1359.
McLaren International will provide:
Support Request Reference Number - This number can/should be used for all future reference to the Support Request.
Support Request Callback - An Engineer will call to commence the Support Request investigation.
Support Request Updates - Progress on the Service Request.
