The CRM tool every hotel needs.
Libra OnDemand is a hospitality-specific customer relationship management system. Providing a complete 360° view of your customers’ profiles and integration with the leading Property Management Systems.
The goal of Libra OnDemand is to focus the organisation's attention on the customer, collect as much information about each customer as possible, and to use that information to drive customer satisfaction and revenues.
Libra OnDemand leverages the power of the world’s most popular on demand platform (salesforce.com) to provide a comprehensive suite of applications created specifically for the hospitality industry. Designed to drive sales and increase revenues for the world’s premier hospitality organizations, Libra OnDemand is a Software-as-a-Service (SaaS) application that is easy to use and requires zero upfront investment. As it’s fully hosted on salesforce.com, system uptime and data security are assured.
Know Your Customer
Account and contact data synchronizes with your property management system (PMS), providing you with an integrated solution to manage your company history, travel agency history, sales masters, guest history and booker profiles.
Drive Sales
The sales activity management capabilities available within Libra OnDemand helps keep your sales team organised and working together so your customers receive the attention they deserve. Access Customer Preferences, Email Offers, Guest Surveys and Reservations all on one screen.
Reward Loyalty
Recognize and reward your frequent customers with your own innovative loyalty, frequent guest and membership rewards programs. View customers’ frequent guest profile information, manage member accounts, rewards points accrual and redemption
Streamline & Simplify
Built from the ground up as a multi-property solution, Libra OnDemand centralizes all guest and company information, giving you valuable account intelligence and powerful marketing tools.
Customer Portal
The Libra OnDemand Customer Portal is an online consumer-facing application that offers stay-aware content and self-service options for hotel guests and customers. It is designed as a single or multiproperty solution that can be accessed directly from your organization’s website or set as the hotel’s default landing page for in-room, high-speed Internet access. The Customer Portal can be customized to incorporate your property’s web design and branding.
Database Email Marketing
Libra OnDemand Database Email Marketing services automate the entire email communications process with your customers. It provides the ability to send booking confirmations, pre-arrival and post-departure emails, and survey forms to hotel guests
Social Media Applications
Libra OnDemand can integrate numerous Social Media applications to enhance your Social Media and other marketing strategies.
DOWNLOADS
- POWERPOINT Libra OnDemand Product Presentation
- PDF Libra OnDemand Datasheet
[Click here] for more information on what Libra OnDemand can do for you.
|
