Perth 6 November 2015 – Asia Pacific’s leading provider of hospitality technology solutions, McLaren Technologies, is celebrating the completion of its latest HotSOS installation project in Australia, with the arrival of glamorous new Perth hotel, COMO The Treasury.
COMO Hotels & Resorts luxurious new address is an Australian first for the Singapore based hotel group.
Comprising of 48 guest rooms, COMO The Treasury, located at the heart of Perth’s central business district, is one of Western Australia’s most eminent new hotels. Set within the city’s renowned ‘State Buildings’ – a city landmark used variously for over 100 years as a seat of government, post office and treasury – the property has been meticulously restored by Kerry Hill Architects to reflect its heritage. It officially opened its doors last month after an extensive 3-year and $110 million works project, essentially reinvigorating part of the CBD in need of gentrification.
McLaren Technologies Managing Director Matthew White said while the hotel is exquisite in its finishings and the building itself impressive, ultimately it is the staff and technology tools employed that delivers results and distinguishes an outstanding hotel from the rest.
“As part of our project brief two things became apparent when it came to COMO – staying at any COMO Hotel and Resort offers more than accommodation, and COMO creates memorable experiences worth re-living,” he said.
“Technology was therefore an important lynchpin in helping COMO The Treasury set a high benchmark in customer comfort and care.”
HotSOS from Newmarket, an Amadeus company, is arguably the world’s favourite hotel service order optimisation system and is the solution providing a framework that allows staff to flourish and service the hotel with confidence and efficiency.
General Manager Anneke Brown said, “COMO The Treasury is committed to delivering an international standard of service. We want to set a benchmark in Australia and we will implement a career development program that will enable staff to see that there’s a career path for them.
“On speaking to McLaren, we realized that empowering our hotel and team members with the right digital and efficiency platforms was vital in creating and retaining great hotel ambassadors with a focus on service.
“HotSOS was an ideal recommendation, as it truly allows for greater integration. The result is a tight and intuitive collaboration between housekeeping, engineering, and front office, creating a great experience for the hotel team and our guests alike.”
McLaren remains Asia Pacific’s most innovative hospitality technology solution provider. In addition to COMO The Treasury, McLaren also completed an extensive technology install at another new luxury hotel, The South Beach, set to launch in Singapore in 2016.