Founder & CEO
The founder of McLaren International, Matthew has over 20 years of experience in the hospitality and technology-related industries, both in Australia and internationally.
Matthew is responsible for the strategic direction of McLaren International and oversees all aspects of the commercial side of the business including sales & marketing and business partner management.
Following his move in 2000 into the technology vendor side of the hospitality business Matthew joined inter-touch, a global leader in high-speed internet access solutions for the hospitality industry, as the company’s Director of Sales, Asia Pacific in their Singapore office. Matthew then went on to hold several positions at FCS Computer Systems, a company providing a range of voice and data solutions to the hospitality and related industries. While based in the company’s Australian headquarters Matthew travelled the globe in his most recent role as Group Business Development Director.
Matthew brings a unique perspective to McLaren International: having worked extensively on both sides of the hospitality business he knows that only ‘best of breed’ solutions supported by the type of service the very best hotels extend to their guests will perform effectively to maximise your business.
Chief Operating Officer (COO)
Since the foundation of McLaren International, Matthew’s involvement has provided strong support for the growth of the business. Matthew has over 15 years experience in Information Technology with 15 years focused specifically upon Hospitality Technologies.
Responsible for the direction of McLaren’s Operations, Matthew’s diverse range of expertise presents the Company with well-rounded execution and implementation ensuring superior client support and service throughout the entire customer experience.
Moving from a career in Education, Matthew joined EFIC (Export Finance and Insurance Corporation) a company providing internationally competitive insurance and finance services where he administered Senior support for Microsoft, Cisco and Server based applications across LAN/WAN environments. Subsequently, Matthew held technical and management roles at FCS Computer Systems, a PlanetOne company providing a range of voice and data solutions to the hospitality and related industries. As Operations Manager based in Sydney, Matthew managed activities across Australia, New Zealand and the South Pacific with extensive travel within the region.
Paul is the owner / founder of Space Management Services (SMS) which offers a variety of exciting spaces, products & services to an ever diversifying clientele.
Prior to setting up the SMS group Paul ended his 13 year term in late 2012 as CEO and co-founder of Easy (Ez) Revenue Management Solutions, headquartered in London, United Kingdom. Previously Paul served as Senior Vice President of the TIMS Corporation (Optims) from 1994 – 1999 and helped lead this organization to become the European leader and supplier of Revenue Management Solutions & Services to the hospitality industry.
Director of Finance
Cheralyn has over 13 years of regional Finance & accounting experience, mainly taking care of the Asia-pacific and EMEA regions. Coming from various industries, she brings with her many skillsets for implementing proper controls, due diligence, budgeting, forecasting, ensuring high returns on investments and managing of finances. She is responsible for all finance related activities across the McLaren Group.
Graduated from the University of London with a B.Sc in Accounting & Finance, Cheralyn has a diverse knowledge ranging from financial & management reporting, mergers & acquisition, implementation of shared services, compliance, adherence to SOX and IFRS and control.
Director of Technology
Marc has been involved with McLaren since its foundation, and has been responsible for many of the more complex and tailored implementations predominantly in the areas of guest interaction and creating ROI for HSIA.
Marc has over 20 years experience in Information Technology and Telecommunications, the last 15 years focussed specifically on technology solutions for the Hospitality industry.
In his role as Director of Technology he is working on a number of innovative in-house product developments to complement McLaren’s suite of industry leading SaaS products, he is also working together with Matthew White and Matthew Watson to define corporate strategy and growth opportunities.
Marc holds a BSc in Electrical Engineering (Telecoms) and has worked on broadband Internet technology
for some of the biggest operators in the world. He has held roles across Europe and the Asia Pacific region, managing highly complex implementations for clients such as SingTel, Shanghai Telecom, Korea Telecom, and Telstra. He has excellent strategic vision and specialises in integrating multiple discrete systems into coherent, elegant solutions for our customers, always with the goal of maximising return on investment.
Director of Projects and Implementations
Since joining McLaren International in 2008, Ed’s skills and experience with project & process management have been key to formulating core processes within the company, streamlining the management of project components with customers & project vendors. His efforts have enabled McLaren to ensure the successful implementation of project deliverables and training requirements more efficiently and more reliably. Ed’s re-engineered processes continue to significantly enhance collection of critical information as well as guaranteeing superior integrity of various project components.
In 2002, Ed’s career focus moved to concentrate in the field of hospitality technologies with FCS Computer Systems. Ed took on the role re-engineering all project processes from internal software control to installation, resulting in major advantages of both time and greatly reducing previous reliability challenges with data by moving from mainly manual to automated processes. His efforts in these areas directly leading to significant savings including up to 90% reduction in time requirements and guaranteed data integrity in many project components.
Ed’s keen interests, extensive experience and skills in process improvement continue to benefit McLaren’s customers throughout the company’s world-wide activities.
Director of Administration
Michelle joined McLaren International in 2008 and is responsible for Human Relations, Media & Finance for the Group. Michelle splits her time between Sydney and Singapore managing office operations in both locations. Her responsibilities include contract management, accounting, customer surveys & media relations. In addition she is in charge of and implements office policy.
Director of Sales
Tami joined McLaren in 2013 from Marina Mandarin Singapore where she was a Sales Manager and among her other responsibilities, she was tasked with developing corporate accounts from Europe and Asia. In her career so far, Tami has gained invaluable exposure to hospitality sales and marketing, corporate accounts management, e-commerce and revenue management.
Tami has quickly moved through the ranks of Sales and was recently promoted to the role of Director of Sales and has primary day-to-day responsibility for the development and implementation of the sales strategy.
Senior Manager Technical Services
Ivan has 14 years of experience in Hospitality Technologies gaining invaluable exposure to Hospitality solutions. Prior to joining McLaren in 2009 Ivan was employed by FCS Computer Systems, a company providing a range of voice & data solutions to the hospitality industries.
Ivan has worked on some major projects such as Marina Bay Sands, Venetian Macau & Resort World Singapore. He holds diverse qualifications including MCP Certification, Microsoft SQL certification & A+ Certified Technicians well as a Diploma in Business Studies.
Project and Product Manager
Celine joined McLaren in 2010 and was promoted to Project and Product Manager in October 2015. Celine works closely with the Director or Projects and Implementations to lead the planning and implementation of McLaren projects across all McLaren products.
In 2004, Celine joined the iconic Hilton Singapore as Assistant Manager and Hilton Honors Manager, where she was responsible for encouraging the highest possible standards of customer service from her team and ensuring a smooth day-to-day operation, and she has replicated those high standards to McLaren and its customers.
Training & Development Manager
Sarah has seven years of experience in the hospitality industry at some high-profile properties including the Fullerton and the Pan Pacific Singapore. This acts as invaluable experience for her to draw upon as she further develops her career at McLaren.
Now, with three years’ experience as Hospitality Consultant behind her, Sarah is now taking on her next challenge with McLaren to manage the Hospitality Consultant team. Her responsibilities include ensuring best practices are provided to customers and support cases are met with quick turnaround and resolution